Support
Need help with Futtos? The fastest way to reach us is email — support@futtos.app. Include the email address of your Futtos account and, if it helps, a screenshot of what you're seeing.
Common Questions
- Reporting content or a user — Every profile, club, game, and chat in the app has a report action, and you can block any user from their profile. Reports go straight to our moderation team. See our Community Standards for what's not allowed.
- Deleting your account — In the app: Profile → Settings → Delete Account (immediate). Without the app: use the account deletion page.
- Payments — The Futtos app never processes payments. Game and community tournament fees are settled directly with your organizer. Venue bookings and venue tournament/league entry fees are paid on futtos.app; for a payment question, email us with the booking or registration reference.
- Push notifications not arriving — Check Settings → Turn on notifications in the app, and make sure notifications are allowed for Futtos in your device settings.
- Can't sign in — Use the “Forgot password” link on the sign-in screen for email accounts. For Apple or Google sign-in issues, make sure you're using the same Apple ID / Google account you signed up with.
Contact
- Email — support@futtos.app (monitored daily; safety reports are prioritized)
- Operator — PT. Mayuca Digital Studio, Gianyar, Bali, Indonesia
Policies
- Privacy Policy
- Terms of Service
- Community Standards — including our child-safety standards
- Account & Data Deletion